A common question is whether or not BPO is similar to a call center. Though there’s overlap, they’re not identical. Call centers absolutely are a subset of BPO, specifically beneath front-office BPO, concentrating on customer interactions like handling inquiries or problems. RPA automates repetitive and rule-primarily based tasks traditionally performed https://bpo-in-malaysia32197.ttblogs.com/17471080/5-tips-about-bpo-150mm-you-can-use-today